Privacy policy

Last updated: 12 November 2026

Go Get Setlists (gogetsetlists.co.uk) gives buskers and gigging acts a page where their audience can request songs, send messages and tip them, and helps bands share their SongbookPro sets and turn them into playlists. This page explains what we collect, why, and the choices you have. If anything here is unclear, email hello@gogetsetlists.co.uk or see our support page.

Who we are

Go Get Setlists is run by TM Designs Solutions Ltd, company number 16958964, trading as Go Get Setlists, registered office 71 Meneage Street, Helston, Cornwall TR13 8RB. We're the controller of the personal data described here, and we're registered with the Information Commissioner's Office (ICO registration number ZC159041). Go Get Setlists is part of the Go Get Solutions family of sites, alongside Go Get Tickets.

What we collect

Your account. Your name, email address and password (stored scrambled, never in plain text), and, if you turn them on, your two-factor sign-in settings.

Your teams. Which teams you belong to and your role in each.

What you upload. The SongbookPro files you import and what's in them: song titles, artists, keys, lyrics and chords, notes and sets. We keep a copy of the original file so we can process it again or export it later.

Tips. If you tip an act by card, we collect the tip on the act's behalf, as their agent, and the payment is processed by Stripe under the Go Get Solutions Stripe account, which we also use for Go Get Tickets. We never see or store your card details. We keep the amount, the time, and the name and message if you choose to add them, and we show the name and message to the act.

Following an act. If you ask to hear when an act is playing next, we keep your email address (and name, if you give it) for that act. We email you once to confirm, then only the day before each busking day or gig the act adds. The act can see the email addresses of its followers. Every email has an unsubscribe link, which removes your address straight away; you can also email us to be removed.

Technical information. Our server keeps short-lived logs (IP address, browser, pages requested) to keep the site secure and fix problems. We use only the cookies needed to keep you signed in and protect forms. There are no advertising or tracking cookies.

How we use it

To run the service: sign you in, show your library to your team, send emails you ask for (such as team invitations and password resets), and keep the site secure. We don't sell your data, and we don't use it for advertising.

Who can see your songs

Your libraries, sets and chord sheets are visible only to members of the team that uploaded them. Song lyrics and chord charts are usually copyrighted, so we never show them publicly.

YouTube

The playlist maker (gogetsetlists.co.uk/tool, for signed-in members) uses YouTube API Services to search YouTube and create playlists on your YouTube account.

  • By using the playlist maker you agree to the YouTube Terms of Service, and Google's use of your information is covered by the Google Privacy Policy.
  • You sign in with Google directly, in Google's own window. We ask only for permission to manage your YouTube playlists (the youtube scope).
  • The sign-in token stays in your browser. It's never sent to or stored on our servers, and it expires after about an hour.
  • Your SongbookPro file is read in your browser and isn't uploaded when you use the playlist maker.
  • To save your quota and time, your browser remembers the YouTube matches you choose (video IDs, titles and channel names) for up to 30 days, then deletes them. We don't store YouTube data on our servers.
  • You can remove Go Get Setlists' access to your Google account at any time from your Google security settings. Clearing your browser's site data removes the remembered matches.

Where your data is kept, and who helps us

Your account and uploads are stored on our hosting provider's servers in the United Kingdom. We use:

  • our hosting provider, to run the website and store data,
  • Google, only when you choose to use the playlist maker,
  • Stripe, to take card tips and pay them to acts, through the Go Get Solutions Stripe account (see Stripe's privacy policy),
  • an email provider, to send account emails.

Each acts on our instructions and keeps your data secure.

How long we keep it

We keep your account and uploads for as long as your account exists. When you delete a library, its songs, sets and stored file are deleted. When you delete your account (Profile → Delete account), your personal details are deleted, along with teams you own and their libraries. Server logs are kept for up to 14 days.

Your rights

Under UK data protection law you can ask to see, correct, export or delete your personal data, or object to how we use it. Email hello@gogetsetlists.co.uk and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office.

Children

Go Get Setlists isn't intended for children under 13.

Changes

If we change this policy, we'll update the date at the top. For significant changes we'll let account holders know by email.